Creating the Internet’s largest dedicated repository of information on anti-consumer practices.
The mission is to document a new generation of consumer exploitation that bears no resemblance to issues of the 1950s-1990s. We focus on the issues that often go unnoticed by review sites, tech press, and traditional consumer protection publications.
- Mission Statement
- Example Article: Microsoft Windows
- How To Help Guide
Today’s consumers face different forms of exploitation that strike at the heart of what it means to own something, and are deliberately designed to be difficult to understand or resist. Above all, unlike the old issues, these issues are usually not even illegal.
The consumer protection laws that currently exist are not fit for purpose. Companies are able to exploit legal loopholes, or legally dubious strategies which are not met with meaningful consequences, to trap their customers in unfavorable positions. They rely on complexity & fatigue to prevent resistance.
These abuses of the consumer have a common thread:
- Take away the consumer’s right to say “NO”.
- Take away the consumer’s right of ownership.
- Take away the consumer’s right to privacy.
